Return and Exchange Policy

We want you to be satisfied with your purchase.

Returns

We accept returns for both defective and non-defective products within 30 days of delivery.

To be eligible for a return, items must:

• Be unused and in their original condition.
• Include original packaging where applicable.
• Be accompanied by proof of purchase.

Defective or Damaged Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of receiving your order. We will arrange a replacement, exchange, or refund.

Exchanges

We accept exchanges for eligible items within 30 days of delivery, subject to stock availability.

Return Process

To initiate a return or exchange, please contact us at:

Email: iconiqbysaniasimran@gmail.com

Please include:

• Order number
• Customer name
• Reason for return

We will provide return instructions once your request has been reviewed.

Refunds

Once your return is received and inspected, refunds will be processed to the original payment method. Processing times may vary depending on your payment provider.

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
• Original shipping charges are non-refundable unless required by Australian Consumer Law.